Dallas 11241 Leo Ln Dallas, TX 75229

We currently only provide deliveries in the Dallas area. Austin is pick-up only. Deliveries are available upon request (FEES INCLUDED)

You can choose to have your professional contractor measure your windows, or one of our team members can assist you with measurements. PLEASE NOTE that we are unable to take responsibility for any inaccuracies if an outside contractor measures the windows, and refunds will not be applicable in such cases.

All sales are final. Please make sure to verify your sales order before signing and submitting payment. If you have an issue with your order please contact us at INFO@BUENAVISTAWINDOWS.NET or call us at (469) 805-8098

We offer window services on BuenaVista Windows Brand only.

Multiple factors will affect the pricing of a window including, window type, material, features, color, glass, and more. For accurate pricing send us an email (provided below) for a quote. DALLAS - INFO@BUENAVISTAWINDOWS.NET AUSTIN - INFOATX@BUENAVISTAWINDOWS.NET

Our standard lead time is between 3-4 weeks. If you would like them sooner we offer rush orders within 1-2 weeks with an additional fee. *Painted frames (Bronze & Full Black) will require an additional week to process.

We accept most credit and debit cards, cash, and money orders. We also offer financing for those who qualify. We cannot accept checks.

BuenaVista Windows offers single-hung, sliding, and picture windows with the option to custom stack or combine multiple windows. We also offer other customization options including specialty shapes, grid styles, colors, and glass varieties.

Yes, all Single Hung and Slider windows come included with screens.

All our products come with standard Low-E-366 Argon-filled glass. However, we also offer Low-E 240, 270, and 5527 as alternative options.

Low-E windows, short for “Low-Emissivity” windows, refers to the glass being utilized. Low-E is an energy-efficient coating that reduces the amount of heat that can pass through the glass while still allowing visible light to enter, improving energy efficiency and comfort in homes and buildings.

Vinyl: White, Almond, Clay Painted: Almond/Bronze, Clay/Bronze, White/Bronze, Black/Black (B21 Series only) Laminate: White/Black *Painted frames will require an extra week to process

Condensation occurs when warm, moist air comes into contact with cooler surfaces, like your window glass on a cold winter day. It can happen any time warm, humid air meets a cold surface. This is completely normal, and you might actually notice it more on high-quality, energy-efficient windows because they help keep heat inside. Condensation is especially common in well-insulated homes, as it traps both heat and moisture, making it easier for condensation to form. Everyday activities like cooking, showering, and even breathing contribute more moisture to the air than we realize, which is why it can build up quickly in these tightly sealed homes. While condensation inside the home is normal, it shouldn't form between the glass panes of your windows.

Air leakage refers to the movement of air through small gaps or cracks around your windows. While it’s impossible to completely eliminate air from finding a way through, we design our windows to minimize this as much as possible, helping to reduce drafts, improve energy efficiency, and maintain comfort in your home. Both our window series have an air leakage performance rating of <=0.3, ensuring top-notch sealing and efficiency. It’s important to note that air leakage typically only occurs in operable windows (those that open and close).

Please take a look at our warranty below to see what is covered.

Not all products are eligible for lifetime warranty. To see if your product qualifies for a lifetime warranty please visit our warranty page below.

Before making a claim please see our warranty to see if your product is eligible. Contact us to make a claim: By email: projects@buenavistawindows.net By phone: 469-805-8098 By mail: 11241 Leo Ln Dallas, TX 75229 Please provide the following when submitting a claim: -Your name and contact information -Proof of purchase (Invoice number is sufficient) -Detailed description of the issue, please include video and or pictures for a quicker resolution